IA collects information from the Customer across various points of contact on the IA website (“Site”). IA is the sole owner of the information collected on the Site. We will not sell, share, or rent this information to others.
Consent to collect information can be express (through an agreement) or implied (an opportunity provided to opt-out of information sharing but choosing to not do so, which by implication means that the Customer chooses to share information with IA).
IA processes personal information on a web hosting server domiciled in South Africa.
INFORMATION WE COLLECT
In the course of service provision to the Customer, IA may collect certain forms of information. The types of information that we may collect are as follows:
Information the Customer provides
When the Customer registers an account by completing the steps on the Site, IA asks for personal information (name, email address, and phone number). IA may use this information submitted voluntarily in order to provide a better experience and to improve the quality of the service.
As part of the registration process, the Payfast secure online payment gateway will request financial information, such as bank account number or credit card number. Such personal data is private and is a voluntary transactional arrangement between the Customer and Payfast. IA shall have no access to any Customer information provided to Payfast.
The IA server automatically records information that the browser sends whenever the Customer visits the IA website. These server logs may include information such as a web transaction, an Internet Protocol address, browser type, browser language, the date and time of the transaction, and cookies that may uniquely identify the browser of the Customer.
When an email is sent to IA via email@example.com or via the Contact Us page on the Site, IA may retain this communication to process a query, respond to a query, and in so doing provide a better service.
IA may present links in a format that enables IA to track these links and who followed them, either on the web site or in electronic communications. IA uses this information to improve the quality of the service.
HOW INFORMATION IS USED
IA collects Customer information for the following purposes:
Providing a better service to Customers.
Determining usership of the site and the volume of transactions Gathering data to audit, research, and analyse Customer preferences and activity on the Site.
IA may include periodic information updates on the Site for the benefit of the Customer
IA shall not share any sensitive information with external parties such as advertisers or data collection companies.
IA takes rigorous security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data, and to protect against malicious intrusion on the IA Site.
CHANGE OF CONTROL
NOTIFICATION OF CHANGES
IA is not obligated to inform the Customer of such changes when they happen, although it is more than likely that any changes will be minor I nature and would not fundamentally impact the Customer.
The term Customer refers to all and any individuals accessing the Site for any reason whatsoever.
The term IA refers to Ingham Analytics and any and all individuals acting directly on behalf of IA.
Protection of Personal Information Act
Ingham Analytics (Pty) is committed to protecting clients’ privacy and recognises that it needs to comply with statutory requirements in collecting, processing and distributing of personal information. The Constitution of the Republic of South Africa, where the company is registered, provides that everyone has a right to privacy. The Protection of Personal Information Act 4 of 2013 (“POPI”) includes the right to protection against unlawful collection, retention, dissemination and use of personal information. In terms of section 18 of POPI, if personal information is collected, Ingham Analytics (Pty) Ltd, as responsible party, must take reasonably practical steps to ensure that the customer is made aware of the information being collected should that be the case.